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Why growth has stalled for WhatsApp Payments in India?

WhatsApp New Delhi: Facebook-owned WhatsApp, which kicked off its ambitious peer-to-peer (P2P) digital payments pilot project in India in 2018 with nearly 10 lakh users, has failed to make it a success ever after more than three years of its inception, as the transaction value of Unified Payments Interface (UPI) payments continues to break all records in the country. In the month of September, 3.65 billion transactions worth Rs 6,54,351 crore were recorded. Major UPI players in India currently are PhonePe, IPO-bound Paytm and Google Pay. PhonePe continues to dominate transactions — almost half the market size at 47 […]

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